American Air App Auto-Swaps Seats

American Airlines has introduced a new feature on its app that allows passengers to select their preferred seat type and automatically moves them to an available seat matching their preferences if one becomes available. The feature is available to AAdvantage members with single-passenger reservations and assigned seats.

The feature automatically checks for available seats that match the passenger's preferences and makes the switch if a suitable seat becomes available. However, there are some limitations to the feature. For instance, it will not move passengers to available seats in different cabins.

To use the feature, AAdvantage members can open their reservation in the app, scroll down to Trip options, then tap the Automatic Seat Change option and select their preference. The feature is part of American Airlines' ADEPT initiative, which utilizes AI tools to improve the passenger experience.

The automatic seat changes will stop 24 hours before departure, so passengers will need to make any further changes manually. The feature is designed to make it easier for passengers to get their preferred seat without having to constantly check the cabin map for availability.

## Why it matters The new feature is a significant improvement for AAdvantage members who value their seat preferences. With the ability to automatically switch to a preferred seat, passengers can enjoy a more comfortable flying experience without the hassle of constantly checking for availability. The feature also demonstrates American Airlines' commitment to using technology to enhance the passenger experience.

The introduction of this feature is also a reflection of the airline's efforts to provide more personalized services to its loyal customers. By leveraging AI tools, American Airlines can offer more tailored experiences that meet the unique needs and preferences of its passengers.