GameStop Customer Earns $10,690 in Store Credit
A customer in Oregon traded hundreds of broken consoles, including PlayStations and Xboxes, for a massive store credit payout, sparking debate over GameStop's trade-in policy

A GameStop customer in Clackamas, Oregon has earned $10,690.06 in store credit by trading in hundreds of broken consoles. The customer, named Josh, received the store credit from a GameStop store in the area, with the traded consoles including PlayStations, Xboxes, Game Boys, and Switches.
The trade-in, which was posted about by GameStop on their official X account on August 17, 2026, has sparked debate over the company's trade-in policy, with some critics arguing that Josh could have received more money by selling the consoles elsewhere, such as on eBay. GameStop's trade-in policy has been criticized for being stingy with payouts, but the company allows customers to receive up to 50% more credit than cash if they opt for store credit instead.
The customer traded in multiple Xbox One consoles for $7.92 each and Xbox Series X consoles for $10-11 each. The store credit can be used to purchase items from GameStop, including consoles, games, and other electronics.
## Why it matters The trade-in highlights the value of GameStop's store credit program, which can provide customers with more value than cash payouts. However, it also raises questions about the company's trade-in policy and whether customers are getting a fair deal. With the rise of online marketplaces and independent game stores, customers have more options than ever for buying and selling used consoles and games.
The trade-in also showcases the types of items that can be traded in at GameStop, including broken consoles from various generations. The company's website lists a range of eligible items, including PlayStations, Xboxes, and Switches, as well as games and accessories.
## What happens next Josh's massive store credit payout will likely be used to purchase items from GameStop, although it is unclear what specific items he plans to buy. The trade-in may also inspire other customers to trade in their old consoles and games, potentially leading to an increase in store credit payouts for GameStop customers.
In any case, the trade-in is a notable example of the value of GameStop's store credit program and the types of items that can be traded in at the company's stores. As the gaming industry continues to evolve, it will be interesting to see how GameStop's trade-in policy and store credit program adapt to changing customer needs and preferences.





