Pets Miss Meals as Petlibro Smart Feeders Go Offline

A Petlibro outage that began on Tuesday has prevented the company's smart pet feeders and other devices from performing scheduled tasks, such as dispensing food. Many users have reported that their pets have missed meals due to the outage, despite Petlibro's claims that existing settings and schedules stored locally on devices would continue to operate as programmed.

The outage has affected not only Petlibro's smart pet feeders but also other products, including Dockstream fountains and Luma litter boxes. Users have reported issues with these devices, including missed scheduled feedings and an inability to view device status or use remote controls.

Petlibro CEO York Wu has stated that the outage is related to how the Petlibro app communicates with devices through its online servers. He also said that the company is investigating reports that some devices did not operate as intended, despite being designed to store schedules on the device itself and continue dispensing food during an internet outage.

Some users were away from home when the issue occurred, leaving them unable to check whether their pets had been fed. This has caused significant concern among pet owners, who rely on the smart feeders to care for their pets when they are not at home.

## What it means for pet owners The outage has highlighted the risks of relying on smart devices for critical tasks such as pet care. While Petlibro's smart feeders are designed to be convenient and easy to use, the outage has shown that they can also be vulnerable to technical issues. Pet owners who use these devices must now wait for the company to resolve the issue and ensure that their pets are being fed as scheduled.

The incident has also raised questions about the reliability of smart devices and the importance of having a backup plan in place. For many pet owners, the smart feeders are a vital part of their pet care routine, and any disruption to the service can have serious consequences for their pets.

## What happens next Petlibro has stated that it is investigating the issue and working to resolve the outage as quickly as possible. In the meantime, pet owners who use the company's smart feeders are advised to check on their pets and ensure that they are being fed as scheduled. The company has also said that it will provide updates on the status of the outage and any progress made in resolving the issue.