United Airlines Launches Standby List

United Airlines has launched a new feature on its mobile app that allows passengers to join standby lists for earlier flights. This feature, which is being rolled out just in time for Labor Day weekend, enables passengers to add themselves to the standby list for up to three earlier flights to the same destination.

The feature is designed to make it easier for passengers to switch flights in case of disruptions, such as delays or cancellations. For example, if a passenger's original flight is rescheduled to a later time, they can use the app to join the standby list for earlier flights. United will then monitor the standby lists and send a text to the passenger when a seat becomes available.

Passengers can join the standby list without having to speak to a United agent, making the process more convenient. The airline will not cancel the passenger's confirmed reservation until they decide to switch to an earlier flight.

This feature is part of United's efforts to roll out self-service recovery tools. Other tools include real-time inbound aircraft status updates and a TSA wait times tracker. Additionally, passengers can share the location of their suitcase with an AirTag or Find My network accessory with the airline.

## Why it matters The new feature is significant because it gives passengers more control over their travel plans in case of disruptions. With the ability to join standby lists for earlier flights, passengers can potentially avoid long delays or overnight stays. The feature is also part of a larger trend towards self-service recovery tools in the airline industry, which aims to make travel more convenient and efficient for passengers.

The rollout of this feature just in time for Labor Day weekend is also notable, as it coincides with a busy travel period. With many people traveling for the holiday, the ability to join standby lists for earlier flights can help reduce stress and uncertainty for passengers.